πŸ“¦ FREE WORLDWIDE SHIPPING πŸ“¦

Help Center

FAQ

Everything about your order and Painting By Numbers

I did not receive an order confirmation, what now?

When will I receive my order?

Will my picture / product arrive before Christmas / Easter or before a certain date?

When will my order be shipped?

Can I track my shipment with a tracking number?

I get the status "NotFound" when I try to track my shipment with the tracking number. What is going on?

According to tracking and tracing, nothing more is happening - what now?

I have ordered several products, but only one has arrived. Why?

The package was sent back, what now?

Why can I suddenly not find a certain article anymore?

I have received a wrong image / product. What do I do now?

Can I get more brushes for my painting?

I miss the brushes and what now?

I am missing a color, what do I have to do?

I have too little color and now what?

A paint has dried up and now?

Can I reorder acrylic paints?

Are there any shipping costs?

Is there a minimum order value?

My delivery address has changed - what do I have to do?

I do not like the kit, is it possible to exchange it?

How can I return the ordered item?

Where can I get a return label?

What is the best way to contact Painting By Numbers DIY?

What information should I leave when contacting customer support?

How secure is my data?

For whom is painting by numbers suitable?

How does painting by numbers work?

Do I still have to mix the colors?

What is included in a "Paint By Number Set"?

What do I have to pay special attention to when painting?

Does "Painting By Numbers" help to relax?

x
x